Privacy Policy for Qatrat Kheir App

 

Effective Date: February 22, 2025

 

Introduction

Welcome to the Qatrat Kheir app. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws in the State of Qatar, including Law No. (13) of 2016 on the Protection of Personal Data Privacy. This policy aims to clarify how we collect, process, and use your personal information when you use our services.

Information We Collect

When using the Qatrat Kheir app, we may collect the following information:

1. Personal Information:

• Full name
• Phone number
• Email address
• Payment details and financial information when making purchases (processed through a ministry-licensed payment gateway)

2. Technical Information:

• Internet Protocol (IP) address
• Device and operating system details
• Browsing history within the app

3. Order-Related Information:

• Purchase and delivery details
• User preferences for mosque selection

How We Use the Information

The information we collect is used for the following purposes:

• Order Processing: To facilitate the purchase and delivery of water bottles to selected mosques.
• Service Enhancement: To improve app performance and provide a better user experience.
• Communication: To send updates, notifications about orders, and new offers.
• Legal Compliance: To fulfil regulatory and legal requirements in the State of Qatar.

Data Sharing with Third Parties

We do not sell or rent your personal data to third parties. However, we may share certain information with:

• Delivery Companies: To ensure the proper delivery of orders.
• Payment Service Providers: To securely process payments.
• Government Authorities: When required by Qatari law.

Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or unlawful disclosure, including:

• Encryption of sensitive data.
• Restricted access to personal information, limited to authorized personnel.
• Regular reviews of security measures.

Your Rights as a User

Under Qatari law, you have the right to:

• Access Your Data: Request a copy of the personal information stored with us.
• Correct Your Information: Update any inaccurate or outdated data.
• Request Data Deletion: Ask for the deletion of your personal data, subject to legal limitations.
• Opt-Out of Marketing Notifications.

You can exercise these rights by contacting us at support@qatratkheir.com.

Cookies

We use cookies to enhance app performance and personalize user experience. You can manage cookie preferences through your device settings.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Updates will be published in the app, and we recommend reviewing it periodically.

Contact Us

If you have any inquiries regarding this privacy policy or how your data is handled, you may contact us at:

???? Email: support@qatratkheir.com

???? Phone: +974 33277077

???? Address: Doha, Qatar

 

By using the Qatrat Kheir app, you agree to this privacy policy.